FLEART

Introduction

At FLEART, privacy is not an afterthought — it is a foundational principle of how we build and operate our platform. FLEART is an AI-powered content creation and distribution ecosystem designed to empower creators, brands, and entrepreneurs to produce and publish professional-grade content at scale. In building a platform of this nature, we recognize that trust is the most critical asset we can earn from our users.

This Privacy Policy ("Policy") describes how FLEART, operated by Ramzi Farzaliyev ("FLEART", "we", "us", "our"), collects, uses, stores, protects, and handles personal information when you access or use the FLEART platform, available at appfleart.com and any associated subdomains or applications (collectively, the "Platform").

By accessing or using the Platform, you acknowledge that you have read and understood this Policy and consent to the practices described herein. If you do not agree with this Policy, you must discontinue use of the Platform immediately.

This Policy should be read in conjunction with our Terms of Service and Refund Policy.

1. Who We Are

FLEART is a globally accessible, cloud-based SaaS platform that consolidates AI-powered content generation, studio management, and social media distribution into a single unified ecosystem. The Platform is operated by:

For any privacy-related inquiries, requests, or concerns, you may contact us directly at support@appfleart.com. We are committed to responding to all privacy-related communications within 5 business days.

2. The Data We Collect

We collect only the information that is necessary to provide, maintain, and improve the FLEART platform. We do not collect data for its own sake. Below is a detailed account of the categories of data we may collect.

2.1 Information You Provide Directly

When you create an account, purchase credits, or interact with the Platform, you may provide us with the following:

• Account Information: Your full name, email address, and password when you register for an account
• Billing Information: Payment-related data submitted during a purchase transaction. Note that FLEART does not directly store credit card or financial details — all payment data is processed and stored exclusively by Paddle, our authorized payment provider
• Profile Information: Any additional profile details you choose to provide, such as a display name or profile image
• Support Communications: Any information you share when you contact our support team, including the content of your messages, your email address, and any attachments

2.2 Information Generated Through Your Use of the Platform

As you use FLEART's features, certain data is automatically generated and associated with your account:

• Content Data: AI-generated images, videos, and other content produced through your use of the Platform, including the prompts and inputs you submit to generate that content
• Credit and Usage Data: Records of your credit purchases, credit consumption, and AI generation activity
• Campaign and Project Data: Content you organize within folders, campaigns, or projects on your dashboard
• Publishing and Scheduling Data: Social media accounts you connect, content you schedule, and publishing history

2.3 Technical and Usage Data

When you access the Platform, we and our infrastructure providers may automatically collect certain technical data, including:

• Device and Browser Information: Your device type, operating system, browser type and version
• Log Data: IP address, access timestamps, pages visited, actions taken within the Platform, error logs, and session duration
• Cookies and Similar Technologies: Data collected via cookies and similar tracking technologies, as described in Section 7 of this Policy

2.4 Social Media Integration Data

If you choose to connect social media accounts to FLEART for the purpose of scheduling and publishing content, we will access certain information from those platforms strictly limited to what is required to perform the publishing function. This may include:

• Account identifiers and access tokens required to publish on your behalf
• Basic profile information from the connected social media account

We do not access, collect, or store your social media followers, messages, private data, or any information beyond what is strictly necessary to fulfill the publishing function.

3. How We Use Your Data

FLEART uses the data we collect solely for the purposes of providing, maintaining, and improving our Platform and services. We do not sell your data. We do not share your data with third parties for marketing or advertising purposes. The specific purposes for which we use your data are as follows:

3.1 Platform Operation and Service Delivery

• To create and manage your account
• To process credit purchases and maintain your credit balance
• To provide access to AI content generation features
• To store and display your generated content within your dashboard
• To enable social media scheduling and publishing on your behalf

3.2 Security and Fraud Prevention

• To detect, investigate, and prevent unauthorized access, fraudulent activity, abuse, and other harmful conduct
• To verify your identity and ensure account security
• To monitor Platform integrity and protect our infrastructure

3.3 Platform Improvement and Development

• To analyze usage patterns and understand how users interact with the Platform
• To identify technical issues, bugs, and areas for improvement
• To develop new features, tools, and capabilities

3.4 Communication and Support

• To respond to your support requests and inquiries
• To send transactional communications, such as purchase confirmations, credit balance alerts, and account notifications
• To notify you of significant changes to the Platform, these Terms, or this Policy

3.5 Legal and Compliance

• To comply with applicable laws, regulations, and legal obligations
• To enforce our Terms of Service and other agreements
• To respond to lawful requests from regulatory authorities or law enforcement where required

4. How We Share Your Data

FLEART operates on a strict principle of data minimization and confidentiality. We do not sell, rent, lease, or trade your personal data to any third party under any circumstances. We do not share your personal data with third parties for advertising, marketing, or profiling purposes.

Your data may be shared only in the following limited and necessary circumstances:

4.1 Service Providers and Infrastructure Partners

To operate the Platform, we work with a limited number of trusted third-party service providers who process data strictly on our behalf and under our instruction. These include:

• Supabase — our database and authentication infrastructure provider, used to store account data, content, and usage records securely
• Paddle — our authorized payment processing and Merchant of Record partner, who handles all billing and financial transactions
• Vercel — our cloud infrastructure and deployment provider
• Third-party AI model providers — API-based providers through whom AI generation requests are processed. Your prompts are transmitted to these providers solely for the purpose of generating your requested output. These providers are governed by their own privacy and data handling policies

All service providers engaged by FLEART are contractually obligated to handle your data securely, use it only for the purposes for which it was shared, and comply with applicable data protection laws.

4.2 Social Media Platforms

When you use FLEART's publishing features, content you have explicitly scheduled for publication is transmitted to the relevant social media platform on your behalf. This transmission is limited strictly to the content you have authorized for publication.

4.3 Legal Requirements

We may disclose your personal data if we are required to do so by applicable law, regulation, court order, or governmental authority. We will, where legally permissible, notify you of such a request before complying.

4.4 Business Transfers

In the event of a merger, acquisition, asset sale, or other corporate transaction involving FLEART, your personal data may be transferred as part of that transaction. We will provide notice before your data becomes subject to a materially different privacy policy and will give you the opportunity to opt out where applicable.

5. Data Retention

We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law.

5.1 Active Accounts

While your account remains active, we retain all account data, content, usage records, and associated information necessary to provide the Platform's services.

5.2 Account Deletion and Termination

Upon account deletion or termination — whether initiated by you or by FLEART — your data will be retained for a period of 30 days. This retention period exists to allow for account recovery requests and to comply with any outstanding legal or financial obligations. After this 30-day period, all personal data associated with your account will be permanently and irreversibly deleted from our systems.

5.3 Financial and Transaction Records

Certain financial records, including records of credit purchases and transaction history, may be retained for longer periods as required by applicable accounting and tax regulations.

5.4 Anonymized Data

We may retain anonymized, aggregated data that cannot be used to identify you individually for the purposes of platform analytics and improvement. This data does not constitute personal data and is not subject to the same retention limitations.

6. Data Security

FLEART implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of data in transit using TLS (Transport Layer Security)
• Secure storage of passwords using industry-standard hashing algorithms
• Role-based access controls limiting internal access to personal data on a need-to-know basis
• Regular security assessments of our infrastructure and third-party integrations
• Secure authentication systems, including support for multi-factor authentication

While we take all reasonable steps to protect your data, no method of electronic storage or transmission over the internet is completely secure. We cannot guarantee absolute security, and we encourage users to take their own precautions, including using strong and unique passwords and keeping their login credentials confidential.

In the event of a data breach that affects your personal data, we will notify you and relevant regulatory authorities in accordance with applicable legal requirements.

7. Cookies and Tracking Technologies

FLEART uses cookies and similar tracking technologies to ensure the proper functioning of the Platform, maintain your session, and understand how users interact with our services.

7.1 Types of Cookies We Use

• Essential Cookies: Required for the Platform to function. These include session cookies that keep you logged in and cookies that remember your preferences. These cannot be disabled without impairing core Platform functionality.
• Functional Cookies: Used to remember your settings and preferences to enhance your experience on the Platform.
• Analytics Cookies: Used to collect aggregated, anonymized data about how users interact with the Platform, helping us understand usage patterns and improve our services.

7.2 Managing Cookies

You may control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For more information on managing cookies, refer to the help documentation of your browser.

8. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights with respect to your personal data. FLEART respects and upholds these rights to the fullest extent required by law.

8.1 Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used, and machine-readable format where technically feasible.

8.2 Right to Rectification

You have the right to request the correction of any inaccurate or incomplete personal data we hold about you.

8.3 Right to Erasure

You have the right to request the deletion of your personal data, subject to any legal obligations we may have to retain certain information. You may initiate account deletion at any time through your account settings or by contacting support@appfleart.com.

8.4 Right to Restriction of Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as while you contest the accuracy of the data or object to our processing.

8.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and to transmit that data to another service provider where technically feasible.

8.6 Right to Object

You have the right to object to the processing of your personal data for certain purposes, including profiling. FLEART does not engage in profiling or automated decision-making based on your personal data.

8.7 How to Exercise Your Rights

To exercise any of the rights described above, please contact us at support@appfleart.com. We will respond to all verified requests within 30 days. We may need to verify your identity before processing your request.

9. International Data Transfers

FLEART is a globally accessible platform, and your data may be stored and processed in countries other than your country of residence. Some of these countries may have different data protection laws than your own jurisdiction.

Where we transfer personal data internationally, we ensure that appropriate safeguards are in place to protect your data, including reliance on standard contractual clauses and partnerships with providers who comply with internationally recognized data protection frameworks.

10. Children's Privacy

The FLEART Platform is intended exclusively for users who are 18 years of age or older. We do not knowingly collect, process, or store personal data from individuals under the age of 18. If we become aware that a user under the age of 18 has provided us with personal data, we will take immediate steps to delete that data and terminate the associated account. If you believe that we may have inadvertently collected data from a minor, please contact us immediately at support@appfleart.com.

11. Third-Party Links and Services

The FLEART Platform may contain links to third-party websites, tools, or services. This Policy applies solely to the FLEART Platform and does not govern the privacy practices of any third party. We encourage you to review the privacy policies of any third-party services you access through or in connection with FLEART. FLEART is not responsible for the privacy practices or content of third-party services.

12. Changes to This Privacy Policy

FLEART reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or Platform features. When material changes are made, we will update the "Last Updated" date at the top of this Policy and, where appropriate, notify you via email or a prominent in-platform notice.

Your continued use of the Platform after the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you must discontinue use of the Platform.

13. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, we encourage you to reach out to us directly. Privacy is a conversation we are always willing to have.

We are committed to resolving all privacy-related inquiries promptly, transparently, and in good faith. We aim to respond to all communications within 5 business days.